
A few people have asked what a brand strategist is and what resources I recommend for aspiring brand strategists. In super simple terms, a brand strategist is someone who learns everything there is to learn about a brand and everything surrounding that brand – including its users, fans, prospects, detractors – and can distill it down into only what matters to create the most relevant value proposition. And then recommends marketing and/or communication strategies for bringing that brand to life.

Seem to be a lot of folks looking for Super Simple Social media examples to help them or their clients get it. So I want to share what I think to be a pretty remarkable story about a social effort that Jigsaw, the agency that so graciously writes me a paycheck every couple of weeks, did with social media in five days – Yes, FIVE DAYS. Caveat: I don’t want people to take away that social media is a quick-turn solution. It typically is NOT. It is a long-term commitment. But I have found that this example has helped whet the appetite of even the biggest nay sayers, because it is so ridiculously simple.
Situation/Objective: Blood Drive. Need to get 16-18 year olds to donate blood in greater numbers. Muy pronto.
Strategy: Use social communication tool to enable current teenage blood donors to influence their friends and peers to donate.
Super Simple Tactics: Facebook. Coach 17-year-old blood drive organizer to 1) launch Facebook fan page and event page 2) add some simple video and links and 3) invite people to join. Watch cryptic teenage conversation unfold.
The Money Tactic: Create discussion threads. Ask “Do you know anyone who ever needed blood? What’s the story?” Experience awe as young woman steps up to offer this emotional plea:
Then, send reminder message two days before blood drive. Encourage group members to check out the above story.
Result: 23% increase in blood donation over previous blood drive, with no other significant differences in communication. Messages from other teens indicate that “I did donate today, and Hailey’s story gave me the extra boost of courage to get over my fear of needles.”
A Few Observations:
First of all, it is the best feeling in the world when you know without a doubt that what you just did made a difference. There is NOTHING better. Second, it is important to note that it wasn’t just that fact that we used Facebook that had the influence; the fact that we were on Facebook merely helped the organizers and participants get excited and talk up the event. All we did was organize the channel; they did all the real work. Finally, this is a best case scenario. Facebook is great for mobilizing actual causes, but I think even for those it is getting more and more challenging to get noticed on Facebook. And it’s not this simple for every brand, by any stretch of the imagination.
Still, it does whet the appetite, doesn’t it? Is this helpful or not?

How much fun are you having at work? Or does “fun at work” seem like an oxymoron to you? For me, I’ve found that the most fun I can have at work is to really launch myself into something new and exciting. Think about what you would get excited about learning – and then GO FOR IT.
Go for it the way a three-year-old goes for it when he gets turned onto something new. Until three weeks ago, my son knew virtually nothing about space. Then we got him one of those silly Magic School Bus books where the school bus flies around space. Next thing you know, he’s pulling the World Almanac down off the shelf and asking me to help him read the list of space missions. So we get a couple of more books, and now he has taught me all about the 11 planets (including dwarf planets Pluto, Eris and Ceres, you know, right?), the Kuiper Belt and the Oort Cloud. Then yesterday we had to go to the grocery store to get various fruits with which we could estimate the scale of various planets. And when that wasn’t adequate, we had to go get a real model of the solar system and a little constellation dome. Never once did it cross his mind that most three-year-olds, at least most of the ones that I know, don’t feel the need to throw themselves into learning with quite this much gusto.
Sure, kids are all little sponges. So are we, or at least we have the potential to be. Who says you have to stop learning with passion once your job description is written down on a piece of paper? Don’t be limited by what the job description says. For more about passion, check out the “More Cowbell” post from Narciso Tovar and “You Gotta Want the Ball” from Tom Martin.
Uh-oh – here comes the “I’m too busy” excuse; I have zero empathy for that excuse when I hear it from people who supposedly are interested in learning social media, and I have zero empathy for you if that is what you are thinking right now. I get it. You’re busy. We all are. And I know that not everyone has the luxury that I have of an employer who gets it, too, and gives me the time to make it happen. But so what? No excuses. No surrender. Make learning a priority, even if it is for a short time each day. Your career is going to be a hell of a lot more fun – and more successful – if you do.
Have you found this to be true?